WhatsApp Business API
WhatsApp Business API
Meta's official channel for medium and large businesses to send template notifications, run two-way support and enable WhatsApp Commerce, integrated into your CRM, app or website via API.
We assist with WhatsApp Business onboarding. API access is provided after onboarding and required approvals.
Order update
Your order 1042 has shipped and should arrive on Thursday.
Thanks! Can I change the delivery address?
In plain words
What is WhatsApp Business API?
The WhatsApp Business API is Meta's official channel for medium and large businesses to send template notifications, run two-way support, and enable WhatsApp Commerce - integrated into your CRM, app, or website via API.
Unlike the free WhatsApp Business app, the API supports high volume, multiple agents, chatbots, and programmatic sending through platforms like SMSTAKE.
Features
Key Features
Messaging, automation and setup support for the WhatsApp Business Platform.
Message templates
Utility, marketing and authentication templates, submitted for Meta's review.
Two-way conversations
Customer conversations within 24-hour windows.
Media messages
Images, PDFs, location and catalogs.
Chatbots and AI agents
Chatbot and AI agent integration.
Green tick assistance
Green tick (verified business) application assistance.
Unified API
Unified API with SMS, RCS, and Voice.
Use cases
WhatsApp API Use Cases
- Order updates and delivery notifications
- OTP and authentication messages
- Customer support and ticketing
- Product catalogs and click-to-buy
- Appointment booking and reminders
WhatsApp API Pricing in India
Meta charges per delivered message. The rate depends on the message category (marketing, utility, authentication, or service) and the recipient's country calling code; Meta's official WhatsApp Business Platform pricing page lists current rates. From 1 October 2026, service replies are also charged after 1,000 free service messages per business phone number each month. SMSTAKE platform pricing is separate - contact sales for platform rates and enterprise volume pricing. Read our WhatsApp pricing guide.
Getting started
Integration Steps
Register with SMSTAKE
Register your business with SMSTAKE.
Connect your number
Connect your WhatsApp Business number via Meta.
Submit templates
Submit message templates for Meta's review.
Send messages
Send via dashboard or REST API.
Track results
Track delivery, reads, and replies via webhooks.
Get started with WhatsApp Business API
We assist with WhatsApp Business onboarding. API access is provided after onboarding and required approvals.